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Limited Warranty Information Covering Finish, Structure, Moisture and Refinishing
Residential Warranty:
Applicable products will be free from manufacturing defects for as long as you own your home. Manufacturing defects are improper milling, laminating, grading or assembling only.
Finish Warranty:
We warrant that under normal residential conditions and with proper maintenance,our Alumide® finish will not wear through within the amount of time specified in the Product Warranty Reference Chart on the following page.Gloss reduction is not considered wear through.Therefore,it is not covered under the finish warranty.
Structural Warranty:
If a Longstrip or Engineered product should ever warp,cup or buckle,or if the plies should ever separate due to internal glue bond failure,we will arrange for the repair or removal and replacement of the defective board(s).
Moisture Warranty:
Longstrip and Engineered floors are warranted against warping,cupping,buckling and,if glue down installation is used,releasing from the subfloor due to water migration up through the concrete only.THIS WARRANTY ONLY APPLIES IF THE SUBFLOOR IS TESTED AND THE FLOORING IS INSTALLED IN ACCORDANCE WITH ALL INSTALLATION INSTRUCTIONS.SO IT IS CRITICAL THAT BEFORE INSTALLATION,ALL UBFLOORS ARE INSPECTED AND TESTED FOR DRYNESS OR MOISTURE PROBLEMS IN ACCORDANCE WITH ALL INSTALLATION INSTRUCTIONS. We also recommend,if possible,you retain ALL documentation regarding your pre-installation tests.This may assist you if a claim has to be filed under this warranty.This warranty provides for a one-time only repair due to subfloor moisture caused by water migration up through the concrete only.
Refinishing Warranty:
Tarkett warrants that our prefinished products can be sanded and refinished up to three times (depending upon which product you select) when performed correctly by a professional floor refinisher.
Radiant Heat Warranty:
In-floor radiant heating systems can significantly alter product performance.Only the products warranted for radiant heat systems (see roduct Warranty Reference Chart)can be used over these heating systems. If any other product is used,all warranties are voided.
Regarding All Warranty Coverages:
It is critical that all installations are done in compliance with the procedures outlined in the Tarkett installation instructions. Failure to install in accordance with the instructions will void all warranties.
The sole obligation and liability of Tarkett,under our stated warranties,is to repair,replace or refinish the floor,in part or in whole,at no cost to the original purchaser or to issue a refund of the purchase price,at Tarkett ’s discretion.
Only Tarkett floors that were professionally installed will be eligible for labor cost reimbursement.If you installed the floor yourself we will cover the cost of replacement materials only.
No warranty coverage is provided for flooring that contains obvious defects of any kind that were installed nonetheless.If before installation you discover any flooring that has obvious defects please contact Tarkett,Inc. immediately and replace ment flooring will be provided at no cost.
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